All blog posts by Dwayne Martinez

Internet retailers: what’s your number?

We’re thrilled to be on the scene today as the Internet Retailer Conference + Expo kicks off at Chicago’s McCormick Place West. While we put the finishing touches on Booth #1968, attendees are getting fired up in dozens of pre-conference workshops offered by industry experts. Wish we could join all of them, too – these… [Read More]

Are you engaging your customers in real time?

We were blown away by the findings of this recent Accenture survey. Who would have guessed there’d be such a huge gap between what leading U.S. retailers deliver and what shoppers actually want? The survey shows that 47% of all customers want up-to-the-minute information on new products, discounts and special orders while they’re in the… [Read More]

Adopting a 3D customer acquisition strategy

Do some elements of your brand-building plan belong in a museum? Probably not. But just think: marketers who are still relying heavily on conventional direct mail are following a strategy that showed up before the Civil War. Product coupons? First seen in 1886. TV spots? Prompting us to change channels for 74 years now. Even… [Read More]

Easing the stress of a new product launch

Hey, we all know life can be tough. But if you’re the brand manager responsible for a new consumer product launch this year, you’re really in the hot seat. Packaged goods companies set the threshold for new product success at about $100 million in sales within the first 12 months. Yet only 2% of new… [Read More]

Supply chain worries? 3 questions to ask yourself right now

If you can’t get the goods, you can’t build the box. It’s really that simple when it comes to understanding supply-chain issues in the packaging industry. But in recent weeks the game has gotten even more complicated, so it’s time for some perspective. During my 30+ years in the packaging and merchandising sector, I’ve had… [Read More]

Business is good, but we are changing

We just got back from the Private Label Manufacturers Association show held at the Rosemont Convention Center near Chicago, where we met with retailers, consumer products companies, design firms and co-manufacturers — all looking for the next big idea to catapult their companies to new levels of success. In talking with people who dropped by… [Read More]