We’re thrilled to be on the scene today as the Internet Retailer Conference + Expo kicks off at Chicago’s McCormick Place West. While we put the finishing touches on Booth #1968, attendees are getting fired up in dozens of pre-conference workshops offered by industry experts. Wish we could join all of them, too – these… [Read More]
All blog posts by Dwayne Martinez
Internet retailers: what’s your number?
Are you engaging your customers in real time?
We were blown away by the findings of this recent Accenture survey. Who would have guessed there’d be such a huge gap between what leading U.S. retailers deliver and what shoppers actually want? The survey shows that 47% of all customers want up-to-the-minute information on new products, discounts and special orders while they’re in the… [Read More]
Adopting a 3D customer acquisition strategy
Do some elements of your brand-building plan belong in a museum? Probably not. But just think: marketers who are still relying heavily on conventional direct mail are following a strategy that showed up before the Civil War. Product coupons? First seen in 1886. TV spots? Prompting us to change channels for 74 years now. Even… [Read More]