All blog posts by Dwayne Martinez

Internet retailers: what’s your number?

We’re thrilled to be on the scene today as the Internet Retailer Conference + Expo kicks off at Chicago’s McCormick Place West. While we put the finishing touches on Booth #1968, attendees are getting fired up in dozens of pre-conference workshops offered by industry experts. Wish we could join all of them, too – these… [Read More]

Are you engaging your customers in real time?

We were blown away by the findings of this recent Accenture survey. Who would have guessed there’d be such a huge gap between what leading U.S. retailers deliver and what shoppers actually want? The survey shows that 47% of all customers want up-to-the-minute information on new products, discounts and special orders while they’re in the… [Read More]

Adopting a 3D customer acquisition strategy

Do some elements of your brand-building plan belong in a museum? Probably not. But just think: marketers who are still relying heavily on conventional direct mail are following a strategy that showed up before the Civil War. Product coupons? First seen in 1886. TV spots? Prompting us to change channels for 74 years now. Even… [Read More]

Easing the stress of a new product launch

Hey, we all know life can be tough. But if you’re the brand manager responsible for a new consumer product launch this year, you’re really in the hot seat. Packaged goods companies set the threshold for new product success at about $100 million in sales within the first 12 months. Yet only 2% of new… [Read More]

Supply chain worries? 3 questions to ask yourself right now

If you can’t get the goods, you can’t build the box. It’s really that simple when it comes to understanding supply-chain issues in the packaging industry. But in recent weeks the game has gotten even more complicated, so it’s time for some perspective. During my 30+ years in the packaging and merchandising sector, I’ve had… [Read More]